January 2020 - June 2023
Client Services, Operations Lead
Komodo Health

January 2019 - January 2020
Sr Program Manager
Amplexor

As Operations Lead at Komodo Health, I provided strong team leadership, fostering collaboration and effective communication among cross-functional teams. I played a pivotal role in mentoring team members, guiding them to achieve project objectives and continuously improve their skills. Additionally, I demonstrated a keen ability to recognize the need for process improvement, proactively organizing and implementing projects to streamline operational effectiveness.

I led change management initiatives, ensuring smooth transitions and minimal disruption by developing comprehensive change strategies and engaging stakeholders at all levels. I also designed and delivered training programs to enhance team capabilities, ensuring that all members were well-equipped to meet evolving business needs. My project management expertise enabled me to oversee multiple projects simultaneously, from inception to completion, ensuring they were delivered on time, within scope, and budget.

These initiatives aligned with business objectives, customer success, and the development and growth of team members, ultimately contributing to the overall success and efficiency of the organization.

As a Senior Program Manager at Amplexor, I successfully led a global team in executing RIM software development for biotech and pharmaceutical clients. My role involved managing complex technology-based programs, resolving conflicts, and implementing Agile techniques for enhanced project efficiency. My strong communication and collaboration skills were evident in developing briefs, reports, and mentoring programs in collaboration with subject matter experts, driving process improvements and troubleshooting critical deviations.

January 2000 - January 2019
Consultant
Various 

During this time period, I held various consultant roles where I provided valuable expertise to pharmaceutical and biotech clients. My responsibilities encompassed project and program management, continuous improvement initiatives, and training and communications strategies. This diverse experience allowed me to drive organizational excellence and deliver impactful solutions to meet client objectives effectively.